Coverage
Standard Warranty Period
All TOPC Mini PCs, all-in-ones, and NAS products come with a 1-year limited hardware warranty from the date of delivery. Motherboard kits and components carry a 1-year limited warranty unless otherwise stated on the product page.
What's Covered
Our warranty covers manufacturing defects in materials and workmanship under normal use. This includes hardware failures not caused by external factors, such as component failure, faulty ports, or manufacturing assembly issues.
Exclusions
• Physical damage from drops, liquid exposure, or improper handling
• Damage caused by unauthorized repairs, modifications, or disassembly
• Normal wear and tear, or cosmetic damage that does not affect function
• Issues caused by third-party software, operating systems, or peripherals
• Damage from power surges, incompatible power supplies, or improper voltage
Making a Claim
Contact our support team with your order number, a description of the issue, and photos or videos where applicable. Our team will help diagnose the issue and, if it's confirmed to be covered under warranty, arrange for a repair, replacement, or part shipment at no additional cost.
International Warranty Service
Warranty service is available in all countries we currently ship to. Depending on your region, you may be asked to ship the product to a regional service center; any related shipping costs for warranty repairs outside the original return window are the customer's responsibility unless local consumer protection law states otherwise.